Terms and Conditions for UMAYRA’s

Effective Date: 28-10-2024

Welcome to UMAYRA’s. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • UMAYRA’s is a company based in Bangladesh, with its registered office at 192/1, Road #09, Khilgaon, Dhaka, Bangladesh.
  • For any inquiries or customer support, you can contact us at:

2. Acceptance of Terms

  • By accessing our website or purchasing our products, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
  • UMAYRA’s reserves the right to change, modify, or update these terms at any time without prior notice. It is your responsibility to review the terms periodically for any updates.

3. Products and Services

  • UMAYRA’s offers a wide range of watches, designed to inspire and enhance your personal style. Our collections include both casual and statement pieces suitable for different occasions.
  • We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

4. Pricing and Payment

  • All prices listed on our website are in Bangladeshi Taka (BDT) and are inclusive of applicable taxes, unless otherwise stated.
  • We accept payments through various methods as indicated on our website. All payments must be made in full at the time of purchase.
  • UMAYRA’s reserves the right to change prices for products at any time, but changes will not affect orders that have already been confirmed.

5. Shipping and Delivery

  • We deliver our products within Bangladesh. Delivery times may vary depending on the location and availability of the product.
  • Shipping costs will be calculated at the time of checkout based on your location and the weight of the items.
  • UMAYRA’s is not responsible for any delays caused by external factors such as customs clearance or courier service delays.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you may return the product within 7 days of receipt for a refund or exchange, provided it is in its original condition and packaging.
  • To initiate a return or exchange, please contact us at info@umayras.com with your order number and reason for the return.
  • Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned item.
  • Shipping costs for returns are non-refundable, and customers are responsible for covering return shipping costs.

7. Warranty

  • All UMAYRA’s watches come with a 1-year limited warranty against manufacturing defects. This warranty does not cover damages due to misuse, accidents, or unauthorized repairs.
  • To claim warranty service, please contact our customer service team with your purchase receipt and details of the issue.

8. Intellectual Property

  • All content on the UMAYRA’s website, including images, text, graphics, and logos, is the property of UMAYRA’s and is protected by intellectual property laws.
  • You may not reproduce, distribute, or otherwise use any content from our website without prior written permission from UMAYRA’s.

9. Limitation of Liability

  • UMAYRA’s shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our products or services.
  • Our total liability for any claim arising out of or relating to the use of our products or services shall not exceed the amount paid for the product in question.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

11. Privacy Policy

  • UMAYRA’s is committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information.

12. Contact Us

  • If you have any questions or concerns about these terms and conditions, please contact us at:

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.