Effective Date: October 28, 2024

UMAYRA’s values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you place an order or contact us for customer service.
  • Payment Information: When you make a purchase, we collect payment details such as credit card information to process your payment securely.
  • Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and usage patterns when you visit our website. This includes your IP address, browser type, and pages visited.

2. How We Use Your Information

  • To process and fulfill your orders, including managing payments and shipping.
  • To provide customer support and respond to your inquiries.
  • To improve our website, products, and services by analyzing how you use our website.
  • To send you promotional materials, newsletters, or other information that may be of interest to you, with your consent.

3. Sharing of Information

  • We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to process your orders, provide services, or comply with the law.
  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

  • UMAYRA’s takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
  • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

  • UMAYRA’s uses cookies and similar tracking technologies to enhance your browsing experience and gather information about your use of our website.
  • You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.

6. Your Rights

  • You have the right to access, correct, update, or delete your personal information. To do so, please contact us at info@umayras.com.
  • You have the right to withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.
  • You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

7. Retention of Information

  • We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
  • When we no longer need to retain your information, we will securely delete or anonymize it.

8. Third-Party Links

  • Our website may contain links to third-party websites. UMAYRA’s is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.

9. Children’s Privacy

  • Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

  • UMAYRA’s reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
  • We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
    • Address: 192/1, Road #09, Khilgaon, Dhaka, Bangladesh
    • Phone: 01906-132971
    • Email: info@umayras.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.